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Class reviews
Here's an idea we'd like some feedback on...
There's been a rapid growth in the number of salsa classes during the last 12 months - over 30 regular classes across Cornwall, Devon and Somerset and probably more we don't know about!
This makes it pretty tough for people new to the scene to know where to start - where is the best venue? how friendly is the class? how good is the teacher?
It's also a difficult task getting feedback from people who attend our classes - especially those who attend for short periods and those who don't want to offend.
So we've had the bright idea of expanding our class information page to provide a full page of information for each class we list, we'll provide a facility for teachers to maintain their own page content via our snazzy online content management system and we'll provide a facility for people attending the classes to write a review.
The review will have a ticklist questionnaire plus a narrative area. Reviewers will be required to include their email address but this will not be made public and will not be passed to the teacher unless the reviewer specifies otherwise (by collecting the email address we can monitor and discourage misuse of the service).
When a review is posted to a class page the teacher/owner of the page will receive an email notifying them of the review.
Reviews will appear as part of the class page - but will not be editable by the teacher. It will, however, be possible for the teacher to request that out-of-date or unfair items be removed.
The aims of this service will be: - to get 'customer' feedback on the teaching environment and the teaching
- to enable teachers to receive feedback to help them develop the quality of their classes
- to enable people to see where they will get the teaching that suits them
- to bring well-taught classes to the attention of people attending elsewhere
- to provide more detailed information on all classes listed on this website
- to encourage more participationin the salsa scene by providing more information about it
So what do you think? Let us know before we do something stupid! Is this a good idea or a waste of time? It'll take a lot of effort on our part to develop this so please say if there's no use for it!
And also tell us if you have any ideas for ways to extend this service (I'm already thnking there should be sections in the review checklist on 'how cheap is the bar' and 'how good is the dancefloor').
Over to you! (this message will self destruct in a couple of weeks!)
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1 commentPosted by Bellygoddess on Thu 02 Aug 2007 at 3:24 PM
Constructive Feedback
Hi, I am a bellydance teacher. I do see a potential problem of tarnishing a teacher forever. We do change and grow as we go along, but without feedback we can't do it, so feedback is useful, can you find a way to make it constructive feedback? Some ideas are what to do more of or add versus what is wrong with a class. Another style is the 1.Stop ... 2.Do more of ....3. Do less of...4. Try adding....It could go first to the teacher anonymously, they can then reply indirectly to protect anonymity and recieve an amended feedback or ask for an independent review on this. As creative beings we are sensitive creatures!
In my feedback from students you can get very useful information and completely useless information. One student thinks I should do more stretching , another less. One more choreography, another more improvisation. They all like different elements and yes there are some things I get consistent feedback on, but I do know you can't please everyone all of the time and different things suit different people.Prior to being a teacher I personally would of trashed one of my competitors as a paying customer the first time I went to her class, but over time I have learnt to appreciate what her skills and strengths are. She is completely different to me - I trained in the USA and she trained here. Some of her students have come to my classes and hate the way I teach.It doesn't make either of us good or bad just better for different people and I think that is important that we learn how to play to each other's strengths versus weaknesses.
Anyhow good luck with it!
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